Sticky Situations

Sticky Situation: Hardship Cancellations

What do you offer a client who cancels their spa membership due to a personal hardship?

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Feature

Spa Services: Selling Moisturizers to Men

How to understand, confront and reverse men’s deep-seated aversion to lotion.

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Sticky Situations

Sticky Situation: The Greedy Guest

What is your policy on free samples?

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Slideshow

Spa Retail: Clean Scene Part 1

Check out our picks of cream-of-the-crop cleansers from top skincare manufacturers.

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Slideshow

Spa Retail: Clean Scene Part 2

Check out the second installment of our list of cleansing superstars!

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Management

Spa Retail: Gift Card Strategies

Experts share advice for new spa owners on gift card strategies for Mother’s Day and beyond.

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