dayspa management

Sticky Situation: Employee Theft

Have you ever had an employee steal from you?

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Sticky Situation: The Combative Client

What do you do when a client sparks an argument with front desk personnel?

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Sticky Situation: The Gift Card Conundrum

What does the fine print include on your gift cards and treatment specials?

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Sticky Situation: Pop Goes the Client

How would you stop a chronic gum-popper?

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Sticky Situation: A Rowdy Bunch

What do you when a group's good time becomes disruptive to other guests?

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Sticky Situation: The Unprepared

What's your policy on pre-treatment prep?

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Spa RETAIL: DAYSPA's Expanded 2012 Holiday Retail Gift Guide—Part 4

Sleek selections for worldly guests who hang their holiday stockings on the cutting edge

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