Articles

Spa Trends: Coffee-Infused Treatments

These coffee-based spa treatments have clients feeling full of beans during the holiday season.

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Sticky Situation: Not-So-Supportive Staff

What do you when an employee bad-mouths a co-worker to a client?

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Spa Retail: A Package Deal

Product quality rules, but product packaging sells. Here are some tips on how to maximize a product package's sales potential.

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Sticky Situation: The Compensation Conundrum

How do you keep your unemployment reserve down?

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Spa Management: Assessing Your IT IQ

When it comes to developing intelligence technology chops, spas can’t afford to sit on the sidelines.

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Spa Health: Post-Cancer Fatigue

Help clients battling post-cancer fatigue regain their energy with these helpful tips.

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Sticky Situation: Employee Theft

Have you ever had an employee steal from you?

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Spa Retail: DAYSPA's Expanded 2013 Holiday Retail Gift Guide—Part 7—The Guardian

For the seventh and final installment of our Holiday Gift Guide we cater to the Guardian—the traditionalist who will be wowed by classic skincare sets and timeless hostess gifts.

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Sticky Situation: The Combative Client

What do you do when a client sparks an argument with front desk personnel?

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