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Building Blocks: Managing Relationships
Valentine's Day is upon us, but it isn't just personal partnerships that need nurturing at this time of year. Salon and spa owners searching for ways to improve their relationships with their staff and customers could use a leg up too. Enter ManageMySpa. The cloud-based software, which is compatible with computers, tablets, and is also available as a mobile app, aims to help you:
1. Motivate and retain employees by reducing administrative work, utilizing quick and automatic patrolling, and increasing productivity by monitoring best (and worst) performers.
2. Keep clients for life using a comprehensive Loyalty Manager facility, which responds immediately to negative feedback, automatically awards loyalty points and anticipates requests based on customer history.
Further features include marketing capabilities such as text and email campaigns, free upgrades and cross-selling facilities.
For more information and to request a demo, visit managemyspa.com.
Read more in Dayspa's current Digital Issue.